Privacy Policy

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                                                                               Mats & Baskets Privacy Policy

Our Privacy Policy describes how Mats & Baskets collects, uses, and shares your personal data.

What Is Personal Data at Mats & Baskets?

At Mats & Baskets, we believe strongly in fundamental privacy rights - and that those fundamental rights should not differ depending on where you live in the world. That is why we are committed to your privacy, and we treat any data that is relatable, identifiable or linkable to you by Mats & Baskets as "personal data". Such personal data includes your name and contact details.

Personal Data that Mats & Baskets Collects from You

At Mats & Baskets, we believe that you can have great services, great experience and great privacy. This means that we strive to collect only the personal data that we need.

Personal Data Mats & Baskets Received from Other Sources

Mats & Baskets may receive personal data about you from other individuals who work with us to provide our services. When acquiring such datasets, we ensure to do so in accordance with applicable law.

• Individuals: Mats & Baskets may collect data about you from other individuals who may have sent you a referral code, or shared any content with you.

Mats & Baskets' Use of Personal Data

Mats & Baskets uses all personal data received to provide our services, process your transactions, and communicate with you. We may also use personal data for other purposes with your consent and only when we have a valid legal basis to do so. 

• Provide Our Services: Mats & Baskets collects personal data necessary to improve our offerings.
• Process Your Transactions: In order to process your bookings, Mats & Baskets must collect data such as your name, purchase, and payment information.
• Communicate With You: Personal datas are required to respond to your queries and reach out to you conveniently. From time to time, we may use your personal data to send important notices, such as invoices and confirmation details. As these are information that will be crucial for you,  you may not opt-out of receiving these important notices.

Mats & Baskets' Sharing of Personal Data

Mats & Baskets may share personal data with affiliated services companies such as service providers who act on our behalf, our partners, or others at your direction. Mats & Baskets does not share personal data with third parties for their own marketing purposes.

• Service Providers: Mats & Baskets may engage third parties to act as our service providers in connection with your use of our services. These service providers that we have engaged with are obligated to handle personal data that is consistent with Mats & Basket's Privacy Policy and according to our instructions. 
• Partners: Mats & Baskets may engage in partnerships with third parties to provide services or other offerings. Mats & Baskets requires its partners to protect your personal data.

Privacy Questions

Should you have any concerns or require further clarifications about Mats & Baskets’ Privacy Policy or privacy practices which includes our third-party service providers, you can contact us at admin@matsnbaskets.com or drop us a message at +65 8042 0797.

Mats & Baskets takes your privacy queries seriously and will ensure to review your concerns and determine the best response to them. Do allow us a response time of within seven days. In other cases, we may require additional information or an extended time to respond.